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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to, text graphics or code is copyrighted as a collective work under the United States and other copyright laws and is the property of Underground Arms. The collective work includes works that are licensed to Underground Arms.

Copyright © 2013, Underground Tactical Arms ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Underground Arms or purchasing Underground Arms products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Underground Arms or to purchase Underground Arms products. Any other use, including but not limited to, the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Underground Arms. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Underground Arms used in the site are trademarks or registered trademarks of Underground Arms.

Return Policy

  • All returns for exchanges and/or refunds must occur within 30 days of receipt of merchandise. After 30 days, this policy becomes null and void.
  • Returns must be accompanied by an RMA number or the return will not be processed.
  • RMAs (Return Authorization Numbers) expire 30 days after issue.
  • Returns may take up to two weeks to be processed through our Returns Department.
  • All Returns are subject to a Restocking Fee of 15% of the retail value of the product.
  • The buyer is responsible for all return shipping charges. Underground Arms will pay shipping upon returning the product(s) if warranty is valid, otherwise return shipping is charged to customer.

Our Returns Department inspects each and every product that has been returned. We reserve the right to refuse refunds and/or exchanges of any and all returned items if one or more of the following has occurred:

  • Obvious wear & tear such as scratches or dents on any merchandise.
  • Any modifications; filing, sanding, switching components, coloring, painting, gluing, installation markings, etc.
  • Dirt, sand, sun and/or water damage
  • Obvious odors such as cigarette smoke, perfume or colognes, etc.
  • Protective packaging or original packaging that has been defaced in any manner, or is absent upon return.
  • Any related paperwork for product to include warranty paperwork, inserts, attached coupons and/or instructions pamphlets are absent.

Exchanges:
Items being returned for exchanges MUST be in brand new, resalable condition as clearly stated above. All items are subject to a restocking fee of 15% of the retail value of the product. Items returned in damaged/used condition will be rejected. Underground Arms does not refund shipping charges.

Return for Refund
A refund will be remitted to you via your credit card account or via company check for the merchandise amount minus the original shipping and handling fees.

Defective Merchandise
If you have received a defective item, Underground Arms must be notified within seven (7) days of receiving the items. The item must be returned to us within 30 days of the buyer’s receipt of defective merchandise according to delivery confirmation through UPS/USPS. Once the item has been received and is, in fact, deemed defective by our Returns Department, a new item will be shipped to you. You will not be charged for shipping. However, we do not ship the replacement item until the defective item has been received. If you wish the replacement item shipped immediately, your credit card may be charged for the replacement item; that amount will be refunded immediately upon receipt of the returned defective item.

Please include the following with all returned items:

    • The merchandise in its original, brand-new condition with all related paperwork and packaging.
    • A copy of your order invoice.
    • A short but precise note listing the reason(s) for the return and/or exchange.
    • The RMA number must be clearly on the outside of the package.

For your protection, we recommend using a reputable carrier to ship and insure your package. We are not responsible in any manner for lost or damaged merchandise that has been shipped to us. Please retain your shipping receipt.

PLEASE SEND ALL RETURNS TO:

Underground Tactical Arms – Returns
14141 Hwy. 290 W. #400
Austin, TX 78737

Underground Arms reserves the right to charge a restocking fee of 15% of the retail value of any and all merchandise that is returned for a refund.

All returned items sent back in used and/or damaged condition will be rejected and sent back to the buyer. If customers reject their shipment (rejected due to ineligibility), Underground Arms reserves the right to liquidate the inventory and withhold credit.

Warranty Information
Underground Arms does not offer any warranty on products not manufactured by Underground Arms. Each manufacturer is responsible for honoring its own warranty, although we may assist customers beyond our return period if we have specific arrangements with a particular manufacturer to do so. In most cases, we will provide the customer the means to contact the manufacturer for warranty issues. We will not take items back once our return period has elapsed. In all other cases, the customer is responsible for dealing with the manufacturer on warranty issues.

When shipping a any firearm for warranty work/troubleshooting, DO NOT send ANY ammunition with firearm. Make sure that the firearm is insured for correct value, including any and all accessories. Please do not pack personal belongings (blankets, shirts, pants, coats, pillows, towel, etc) around items. If personal belongings are sent, we cannot guarantee their return. If you are returning a rifle with magazines, please note, we can only return your magazines to you if they are legal for use in your state. If you live in a non-compliant state, ensure your magazine is legal, before you send it to us with your rifle.

Warranty on Underground Arms Rifles
Our Underground Arms rifles have a limited life-time warranty. We will repair/replace any manufactured defects for as long as the original owner has the gun. Shipping items to Underground Arms are at the expense of the customer. Underground Arms will pay shipping to return item to customer. See Returns Policy for proper returns.
Please call us before changing out components on the rifle. Some changes may need special instructions or may void warranty.

Disclaimer of Warranties
Although Underground Arms strives to provide high quality Content, Underground Arms does not guarantee or warrant the accuracy, completeness or timeliness of the Site Content.
USER EXPRESSLY ACKNOWLEDGES AND AGREES THAT USE OF THE INFORMATION FROM THE SITE IS AT USER’S SOLE RISK. THE CONTENT IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. UNDERGROUND ARMS EXPRESSLY DISCLAIMS TO THE USER ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. UNDERGROUND ARMS MAKES NO WARRANTY THAT THE CONTENT WILL MEET USER’S REQUIREMENTS, OR THAT ACCESS TO THE SITE AND THE CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES UNDERGROUND ARMS MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR AS TO THE ACCURACY OR RELIABILITY OF ANY CONTENT. USER UNDERSTANDS AND AGREES THAT ANY DOCUMENT AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS INFORMATION SERVICE IS DONE AT USER’S OWN DISCRETION AND RISK AND THAT USER IS SOLELY RESPONSIBLE FOR ANY DAMAGE TO USER’S COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. UNDERGROUND ARMS MAKES NO WARRANTY REGARDING ANY INFORMATION OBTAINED FROM ANY HYPERLINKED THIRD PARTY SITE. NO INFORMATION OBTAINED BY USER FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO USER.

Ammunition Warning
Due to a number of comments and calls, we have come across feeding problems with certain ammunition. Shooting any of the following ammunition will VOID any warranty with Underground Arms:

  • Any reloaded ammunition

Safety
The assembly or installation of firearm parts and components should only be performed by a qualified gunsmith or certified armorer. Underground Arms, Inc. is not responsible for any injury or damage resulting from the improper installation or use of our products.

Underground Arms strongly supports your 2nd Amendment rights! We promote the safe handling and responsible ownership of firearms, and encourage everyone (no matter your level of experience) to participate in firearms training and education programs. More information about educational programs can be found on the National Rifle Association’s web page athttp://www.nrahq.org/education/

Stock Status
We make every effort to keep our website up to date on stock status. However, due to the wide range of products we carry on both retail and dealer websites, inventory may not be current.

Credit Card Information
We do not keep credit card information on file once your order has been processed. If you need to change your credit card number after your card has been charged, a fee of $15 will charged to your account. Once your order has shipped, we will not credit the original credit card to charge another credit card. Your credit card is not charged until your order is processed. A pending charge occurs when you place your order, but will drop off after 3-5 days and your actual credit card will not be processed until your order going to the shop for building or ships out.

Shipping
Underground Arms uses UPS Ground as our main shipping carrier. UPS counts the next business day as the first day of transit. “Shipping time” is exactly that, it does not include the processing time to get your order out. Underground Arms endeavors to get every order out in a timely manner in the order they (orders) are placed, within the constraints of order volume and product stock levels.

International Shipping
We do not ship internationally, and all orders must have U.S. billing and shipping addresses. If you would like to place an order for shipping to APO/FPO addresses please contact us to discuss your order/options.

Limitation of Liability
BY USING THE SITE, USER IS AGREEING THAT UNDER NO CIRCUMSTANCE WILL UNDERGROUND TACTICAL ARMS BE RESPONSIBLE FOR ANY INFORMATION CONTAINED IN, DISPLAYED ON OR OMITTED FROM THE SITE; ANY PERSON’S RELIANCE ON ANY SUCH INFORMATION, WHETHER OR NOT THE INFORMATION IS CORRECT, CURRENT OR COMPLETE; THE CONSEQUENCES OF ANY ACTION USER OR ANY OTHER PERSON TAKES OR FAILS TO TAKE BASED ON INFORMATION PROVIDED BY OR AS A RESULT OF THE USE OF THE SITE.
USER SPECIFICALLY AGREES THAT UNDERGROUND TACTICAL ARMS IS NOT LIABLE FOR ANY CONDUCT BY USER ASSOCIATED WITH THE SITE, INCLUDING, BUT NOT LIMITED TO, ACTIVITIES RELATING TO DATABASES, DIRECTORIES, COMMUNITIES, RESUMES, USER PROFILES, SURVEYS, CHAT ROOMS, MESSAGE BOARDS OR OTHER SERVICES CURRENTLY OFFERED OR THOSE SERVICES THAT WILL BE OFFERED IN THE FUTURE.
IN NO EVENT SHALL UNDERGROUND TACTICAL ARMS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE THE SITE, OR FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SITE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE PROPERTY, EVEN IF UNDERGROUND TACTICAL ARMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT UNDERGROUND TACTICAL ARMS IS FOUND LIABLE, ITS LIABILITY TO USER OR ANY THIRD PARTIES IS LIMITED TO $50. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY OT APPLY TO USER.

Typographical Errors
In the event that a Underground Arms product is mistakenly listed at an incorrect price, Underground Arms reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Underground Arms reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Underground Arms shall issue a credit to your credit card account in the amount of the incorrect price.

Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Underground Arms without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Underground Arms may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Underground Arms.

Miscellaneous
Your use of this site shall be governed, in all respects, by the laws of the state of Texas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Underground Arms products) shall be in the state or federal courts located in Austin, TX. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Underground Arms products) must be commenced within one (1) year after the claim or cause of action arises. Underground Arms failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Underground Arms may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Underground Arms or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Underground Arms does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Underground Arms is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Underground Arms reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Underground Arms in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Underground Arms, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Underground Arms may link to sites operated by third parties. However, even if the third party is affiliated with Underground Arms, Underground Arms has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Underground Arms. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Underground Arms seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

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